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Junior UX Researcher (contract)

Flexible, United States

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Junior UX Researcher (contract)
***This role is for a contractor position and will be processed through a third-party Managed Service Provider.  This is not a full time employment position at GoPro.***
Job Title: Junior UX Researcher(Contract)
Location:  Flexible(San Mateo, CA) -  This role requires proximity to an office location with flexibility to work remotely 2-3 days/week with manager approval.  
The Role
As a highly consumer-centric and data-driven organization, GoPro has an incredible opportunity for a UX Researcher with a passion for photo and video technology, a burning curiosity about human behavior, and significant experience in consumer electronics research.  This role will conduct UX research to generate and explore new ideas as well as to evaluate and optimize existing products and features for both hardware and software.  While acting as an essential part of the overall Product team, this role will report into the larger Insights and Analytics department.
  • Manage recruiting and logistics for qualitative projects
  • Moderate 1:1 usability studies
  • Edit and craft reports as necessary
  • Maintain detailed records of studies and analysis
  • Provide design feedback and suggestions based on observation, research, and expertise
  • Work cross-functionally with many stakeholders including product management, design, engineering, and marketing.
  • Comfortable working in a fast-paced environment that thrives on delivering value to our customers frequently.
  • Bachelors’ in Design, Human Factors, HCI, Cognitive Psychology or a related field
  • 1 + years of UX professional research experience
  • Highly detail orientated, organized, and able to deliver tasked work at a consistent quality
  • Excellent interpersonal communication (both written and verbal), must be comfortable working with participants
  • Experience with Qualtrics or other survey tools 
  • Strong organizational skills and deep understanding of project management concepts for initiating, planning, monitoring, and reporting
  • Working knowledge of usability testing tools
  • Experience moderating 1:1 usability sessions
  • Adaptable and quick learner that enjoys tackling a large variety of problems
  • Passion for understanding human behavior
We strive for the day that no group can be described as underrepresented at GoPro – whether as part of our brand or in our workforce. We are committed to providing a more inclusive, representative, equal, just and happy world. GoPro is proud to be an Equal Opportunity Employer.
GoPro requires that all onsite visitors and workers be fully vaccinated for COVID-19. Roles that are designated as remote do not require vaccination to perform the role but will not be permitted to visit GoPro’s office locations if unvaccinated. An exception to this rule may be made if you qualify for an approved accommodation. 
***This role is for a contractor position and will be processed through a third-party Managed Service Provider.  This is not a full time employment position at GoPro.***

About Us

GoPro helps the world to capture and share itself in immersive and exciting ways. We are a force for positivity, celebrating all things awesome while inspiring people to pursue their passions.

We celebrate diversity. We practice inclusion. We foster belonging. We demand equity. And we share the experiences of individuals and communities who also hold these values as core to who they are. From Bucharest to Munich, Silicon Valley to Shenzhen, we are dedicated to building a company that reflects and honors the diverse global communities where we live, work, and play.

Founded in 2002 by Nick Woodman, a photo and video enthusiast in search of a better way to film himself and his friends surfing, GoPro has grown into a relentlessly innovative brand loved around the world for its insanely versatile and enabling products.

We are GoPro and we love what we build.

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